Shipping policy
Shipping & Delivery Policy
At Duke of Herbs™, we want to make sure your order gets to you quickly and safely. We ship orders every business day to keep delivery times as fast as possible for both U.S. and international customers.
Discreet Packaging
Your privacy matters. All orders are shipped in discreet packaging. The sender will appear as our parent company, Ayers Naturals, on the shipping label.
Order Minimums
There are no minimum order requirements. You can order one item or many — we’ll ship it the same way.
Processing & Handling
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Orders are processed and shipped every business day (Monday–Friday).
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You’ll receive an email with tracking information once your package is on the way.
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Please note: while we ship promptly, occasional delays may occur due to carrier issues beyond our control. If that happens, we’ll do everything possible to ensure your order reaches you as quickly as possible.
U.S. Customers
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All domestic orders are shipped via USPS Priority Mail.
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Estimated delivery time: 3–5 business days from the time your order is placed.
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In many cases, customers receive their orders even sooner.
International Customers
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Many countries receive USPS Global Priority Mail service.
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Estimated delivery time: 7–10 business days.
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If your country does not accept Global Priority Mail, please allow up to 14 business days for delivery.
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Customs processing times vary and may affect delivery. Please check your local import rules if you experience delays.
Questions or Issues
If you experience any issues with your shipment, contact us at Help@ayersnaturals.com or 1-844-818-1205, and we’ll assist you right away.