Terms of Service

Last Updated: October 20, 2025

By accessing or purchasing from DukeOfHerbs.shop or AyersNaturals.com, you agree to these Terms of Service.

If you do not agree, do not use our website or purchase our products.

GENERAL CONDITIONS

Right to Refuse Service:
We reserve the right to refuse service for violations of our policies, suspected fraud, abusive behavior, or any unlawful activity.

Pricing:
Prices are locked at checkout. We may change prices for future orders without notice. Product availability is subject to change.

Age Requirement:
Our products are for adults 18 and older. By purchasing, you confirm you meet this requirement.

PROHIBITED USES

You may not use our site or services to:

  • Provide false or fraudulent information
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Engage in automated data collection (scraping, bots, etc.)
  • Resell our products without written authorization
  • Transmit viruses, spam, or malicious code
  • Impersonate another person or entity

Violations may result in account suspension, order cancellation, and legal action.

PRODUCT USE & HEALTH DISCLAIMER

All products are dietary supplements for adult use only.

These statements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a healthcare professional before starting any supplement program, especially if you are taking medications, have a medical condition, are pregnant, or are scheduled for surgery.

Results vary based on individual factors. We make no guarantees about specific outcomes.

BILLING, PAYMENT & FRAUD

Your Responsibility:
You agree to provide accurate billing and shipping information. Incorrect information may result in order delays or cancellation.

Fraud Prevention:
We reserve the right to verify payment information, cancel suspicious orders, and report fraudulent activity to authorities.

Payment Processing:
Payments are processed securely through Shopify Payments and Stripe. We do not store your full credit card numbers.

SHIPPING & RETURNS

Shipping times, costs, and return policies are detailed on our dedicated policy pages.

Orders are processed within 2-3 business days. Delivery times vary by carrier and location.

Refunds are issued in accordance with our 30-Day Return & Refund Policy.

ACCOUNTS

Your Responsibility:
You are responsible for maintaining the security of your account password. Do not share your login credentials.

Account Termination:
We may suspend or terminate accounts for violations of these Terms, fraudulent activity, or abuse of our services.

Data Upon Termination:
If your account is closed, we retain order history for legal and accounting purposes but will delete personal data upon request.

INTELLECTUAL PROPERTY

All content on DukeOfHerbs.shop and AyersNaturals.com — including trademarks, logos, text, images, and design — is the property of Ayers Naturals, LLC.

You may not:

  • Copy, reproduce, or distribute our content without written permission
  • Use our trademarks in a way that suggests endorsement or affiliation
  • Create derivative works based on our content

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Ayers Naturals is not liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use our products or website
  • Unauthorized access to your data
  • Product interactions with medications or health conditions
  • Statements or conduct of third parties on our site

Our total liability for any claim related to our products or services is limited to the amount you paid for the product.

DISCLAIMER OF WARRANTIES

Our products and website are provided "as is" without warranties of any kind, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of information

We do not warrant that our website will be uninterrupted, error-free, or secure.

DISPUTE RESOLUTION

Governing Law:
These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict of law provisions.

Informal Resolution:
Before filing any claim, you agree to contact us at help@ayersnaturals.com to attempt informal resolution.

Arbitration Agreement:
Any disputes that cannot be resolved informally will be settled through binding arbitration in Maryland, rather than in court. You waive your right to a jury trial.

Class Action Waiver:
You agree to resolve disputes individually, not as part of a class action, consolidated, or representative proceeding.

Exceptions:
Either party may seek injunctive relief in court for intellectual property disputes or violations of these Terms.

CHANGES TO TERMS

We may update these Terms from time to time. Changes will be effective when posted with a new "Last Updated" date.

Continued use of our site after changes means you accept the updated Terms.

SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

CONTACT

Questions about these Terms?

Email: help@ayersnaturals.com
Phone: (240) 646-4766 (Mon–Fri, 9am–5pm EST)
Mail: Ayers Naturals, 1801 McCormick Dr., 4th Floor, Largo, MD 20774

Duke of Herbs is a brand of Ayers Naturals, LLC